Privacy Policy

1. Introduction

Welcome to SwiftAttend ("we," "our," or "us"). SwiftAttend is an attendance tracking platform developed by Riwa Software Labs. We are committed to protecting your privacy and ensuring the security of your personal information.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our web application and services. Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the application.

2. Information We Collect

2.1 Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Register for an account
• Use our attendance tracking services
• Contact us for support
• Subscribe to our newsletter or marketing communications

This information may include:

• Name and contact information (email address, phone number)
• Company information
• Employee identification numbers
• Location data (for attendance tracking)
• Profile pictures and other profile information

2.2 Location Information

SwiftAttend requires access to your device's location to provide core attendance tracking features. We collect location information in the following ways:

• Foreground Location: When you actively use the app to check in or check out, we collect your current location to verify you are at your designated work location.
• Background Location: When the app is running in the background or closed, we may access your location to provide geofencing-based features. This is essential for the following functionality:

• Geofencing-based check-in reminders when you arrive at your work location
• Automatic check-out when you leave your work location after work hours
• Location verification for attendance records

Important: Background location access is only used for attendance tracking purposes. We do not continuously track your location throughout the day. Location data is only accessed when you are near your designated work location geofence boundaries.

You can control location permissions through your device settings. However, disabling background location access will limit the app's ability to provide automatic check-in reminders and automatic check-out features.

2.3 Automatically Collected Information

When you access our application, we may automatically collect certain information, including:

• Device information (device type, operating system, browser type)
• IP address
• Usage data (pages visited, features used, time spent)
• Cookies and similar tracking technologies

3. How We Use Your Information

We use the information we collect to:

• Provide, operate, and maintain our attendance tracking services
• Process and manage your account and attendance records
• Verify your location when checking in or checking out to ensure accurate attendance tracking
• Send you location-based reminders and notifications when you arrive at or leave your work location
• Automatically perform check-out when you leave your work location after work hours
• Send you important notifications and updates
• Respond to your inquiries and provide customer support
• Improve our services and develop new features
• Detect, prevent, and address technical issues and security threats
• Comply with legal obligations and enforce our terms of service
• Send you marketing communications (with your consent)

Location Data Usage: We use location data exclusively for attendance tracking purposes. We do not use location data for advertising, marketing, or any purpose other than providing attendance tracking services. Location data is not shared with third parties except as described in Section 4 below.

4. Data Sharing and Disclosure

We do not sell your personal information or location data. We do not share your location data with third parties for advertising, marketing, or any other purposes. We may share your information in the following limited circumstances:

4.1 With Your Employer

As an employee using SwiftAttend, your attendance data and related information (including location verification data) will be accessible to your employer (the account administrator) who manages your company's account. This is necessary for attendance tracking and management purposes.

Location Data: We only share location verification data (whether you were at your work location when checking in/out) with your employer. We do not share continuous location tracking data, location history, or background location data with your employer or any third parties.

4.2 Service Providers

We may share your information with third-party service providers who perform services on our behalf, such as hosting, data analytics, email delivery, and customer support.

4.3 Legal Requirements

We may disclose your information if required by law or in response to valid requests by public authorities (e.g., court orders, government agencies).

4.4 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of data in transit and at rest
• Regular security assessments and updates
• Access controls and authentication mechanisms
• Secure hosting infrastructure

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee absolute security.

6. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information:

• Access: Request access to your personal information
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information
• Portability: Request transfer of your data to another service
• Objection: Object to processing of your personal information
• Withdraw Consent: Withdraw consent for data processing where applicable

6.1 Location Permission Controls

You have full control over location permissions for SwiftAttend:

• You can grant or revoke location permissions at any time through your device settings
• You can choose to allow location access only while using the app (foreground) or also in the background
• If you disable background location access, you can still use the app for manual check-in and check-out, but automatic reminders and automatic check-out features will not be available
• You can disable location access entirely, but this will limit the app's ability to verify your attendance location

To exercise these rights or manage your location permissions, please contact us at info@riwasoftwarelabs.com or adjust your device settings directly.

7. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely delete or anonymize it.

8. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our application and store certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our application.

9. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.

10. Background Location Access Disclosure

SwiftAttend requires background location access to provide essential geofencing-based attendance tracking features. This section provides detailed information about our use of background location data.

10.1 Why We Need Background Location

Background location access is essential for the following core features of SwiftAttend:

• Geofencing-based Check-in Reminders: When you arrive at your designated work location, the app automatically sends you a check-in reminder notification, even when the app is closed. This ensures you don't forget to mark your attendance.
• Automatic Check-out: When you leave your work location after work hours, the app automatically performs check-out to ensure accurate attendance records without requiring manual action.
• Location Verification: The app verifies that you are at your designated work location when marking attendance, ensuring accurate and secure attendance tracking.

10.2 How We Use Background Location

We use background location access responsibly and transparently:

• Background location is only accessed when you are near your designated work location geofence boundaries
• We do not continuously track your location throughout the day
• Location data is only used for attendance tracking purposes
• We do not use location data for advertising, marketing, or analytics purposes
• Location data is not shared with third parties except as described in Section 4

10.3 Your Control Over Background Location

You maintain full control over background location access:

• You can enable or disable background location access at any time through your device settings
• You will be prompted to grant background location permission when you first set up geofencing features
• If you disable background location, you can still use the app for manual check-in and check-out
• Disabling background location will disable automatic check-in reminders and automatic check-out features

10.4 Data Minimization

We follow data minimization principles:

• We only collect location data necessary for attendance tracking
• We do not store detailed location history or travel routes
• We only store location verification data (whether you were at your work location at check-in/out times)
• Location data is retained only as long as necessary for attendance record purposes

11. International Data Transfers

Your information, including location data, may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from those in your country. We take appropriate safeguards to ensure your information receives adequate protection.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.

13. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us: